ucarpart.com

3.6
3.6 Based on 40 reviews

...

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Linus
Ordered parts on 11/22

Ordered parts on 11/22. Fedex shipping label created on 11/24. On 12/8,still said label created. At which time i reached out with where is it? They said fedex lost it but yet tracking says it never got picked up. I asked to resend it and they said we will just refund your money and you will have to reorder it. And we will give you a 5% discount. Said expect refund in 3-5 business days. Contacted again on 12/13 asking where refund was? They said they escalated it to the refund department. I will see it within two days! It is now 12/18 still no refund. Filed dispute with paypal for my money back. Unfortunately, I read the reviews after I purchased and found out that this has been the case multiple times I’m not sure what they got going on! But it definitely seems like they get your money and don’t Want to give it back nor give you the parts! The communication was good promising you your money back, but that’s all it was was talk!

1
Date of experience: Dec 08, 2024

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