Review Time
My concerns were taken care of very promptly and one of your client support officers, Katie, did help a lot. A kind and accommodating client support really do make wonders. I didn't even feel stressed despite the trouble. Great job!
Every time I speak with Katie, it's a great experience! I actually sigh with relief when I speak with her as she knows what's she's doing and can provide great advice on different circumstances.
She's a model example for uCheck and they should be lucky to have her! Thank you!!
Spoke with Jan who was excellent. It is so complicated these days trying to get correct categories that match up with the DBS levels required. Jan sorted this out and everything fallen into place. Thank you Jan!
I reached out to the company and received outstanding assistance from the representative. She provided clear information and guidance on the next steps I needed to take. I'm not typically fond of "chat bots," but here you genuinely get a person who can help resolve issues. Highly recommend!
As a newcomer to the system, I received a quick response to resolve my issue. I had previously struggled with another mistake regarding notifications on a different application, which affected my confidence. The representative I spoke with was clear about the notifications I missed, and this support was efficient and non-judgmental, leading to a swift resolution.
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uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.See more
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