udrivecars.com

3.3
3.3 Based on 39 reviews

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Lorna Cook
Very disappointing

Very disappointing, due to the unwelcoming, arrogant attitude of the staff. They really go out of their way to make you feel you shouldn’t be at their party and that you are not welcome. My start time was 8.30 and instructions were to arrive 10 minutes early. I had a long journey including M25 so set off early. I arrived 20 minutes early to the site where most of the staff had arrived and were in place. I was ignored by a group of instructors at the reception area who refused to acknowledge me, I was then ignored by the reception staff for some time, until one looked up and said we’ll call you when we’re ready. At 8.30 a queue had formed by customers and still no one was prepared to say hello, welcome, be with you shortly. After check in, I went to installation lap area…where drivers, organisers ignored everyone. The instructors went for a briefing which consisted of much cheering and singing happy birthday etc. at 8.45 they sauntered back to position and started thinking about starting cars. By 9.00 they were fully into their happy routine of barking orders to everyone and being very rude to anyone who transgressed. One person moved a seat to chat with his friend and was told off as if he was still at school.Also the driving was disappointing. I chose Abingdon because the description said, long fast straight and fast flowing corners. I felt cheated because the straight was cut in half, and the circuit was made very short. 6/7 corners only. I assume to reduce track time and get more people out so they could sell more laps.I wasted £10 on slighter lap. Not needed on such a short lap where instructor is telling you where to go, what to do. £25 on collision waiver as you don’t get to do go anywhere that could be a risk.Very poor experience, avoid.

2
Date of experience: Sep 26, 2022

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