udrivecars.com

3.3
3.3 Based on 39 reviews

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AVOID

I was giv en a drive in a jaguar E Type by way of a RED LETTER DAYS voucher. When I tried to book on the U Drive website it would not accept this type of voucher - instead it required me to book by telephone. I spent literally hours on the phone, waiting for someone to answer and never got beyond second place in the queue. I eventually got a reply by email from a helpful girl, who only worked from home evenings! She was unable to help much though she did assure me that she had reserved my slot. She put me in touch with Emily, who is supposed to be the General manager to confirm details and take the payment for extras, but, I had no hepl from her either.On my way to the circuit I had a message to tell me that the car had gone unserviceable and I would have to telephone the office to re-book......................I am still waiting for them to get back to me. HOPELESS. AVOID.

5
Date of experience: Mar 01, 2022

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