Very disappointing. Some fabulous artworks on display in a quite small but really great building - but the total overcrowding means that it’s impossible to actually see what is on display. What is the point in buying timed tickets if the place is letting hundreds of other ad-hoc arrivals in at the same time. Numbers need to be limited. Ones experience is ruined by some tourists who simply push in to photograph the “label” of a piece and then push their way back out again. Wait til they read them and find out that there is little written of any real information content. Why are the labels at “ankle level” and not where they can be read by all at a distance?Other visitors simply extend their arms with their phone/camera in their grasp so all one can actually see is a forest of arms. It’s time to ban photography completely. The whole mele is further complicated by “tour groups” - that bane of all tourist venues. They simply get in the way everywhere. In the Ufizzi they cause huge delays and frustration. In Florence these tour groups should be banned as the beautiful streets simply cannot handle large groups of sheep, never mind the buildings. Finally, the museum shop is way too expensive and the toilets are utterly disgusting. All in all an experience one would not wish to repeat. We visited in Early October and the place was hot and humid and smelly - in summer the Ufizzi would be like one of Dante’s circles of hell. A superb venue, but one to be avoided until some commonsense management is put in place.
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