I purchased product - attempted to use Auto Fill My Tax (AFR). Screen said not available until Feb 9/2025 - so I waited - in mean time entered all medical and charity data. On Feb 9th attempted to use AFR - ended in a constant loop, worked with online help and AI for 3 hours , trying everything suggested. Finally decided to cancel and ask for a refund. UFile said I had "activated product" which of course I had . I explained - their answer then was the functionality would be available Feb 23/2026 . In meantime I had purchased Turbo tax and was successful in using AFR so was not all CRA. They still have not given me a refund.
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