I have been a customer of ufile for several years. Every time I was able to file my wife's return without extra costs. I got a promotional discount offer from them for 2023 year. So I took that. When I prepared the returns, it asked me to pay ufile for my wife. The receipt read Family Head plus two dependants. So, I would at least be covered for a total of 3 returns. It appears Ufile is using deception to squeeze more money out of its loyal customers. I had taken up on their promotional offers before and my wife's return was never excluded. Perhaps this time I felt generous and picked "premium" hoping for better service, but got reduced service instead. What a big scam!!
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