Very annoyed with the horrible customer support. They are not always open during the hours they are supposed to be open. I have often had to wait over 40 minutes to be answered. Even then, I often get someone very rude with limited understanding of the product and/or limited English. Usually, the most this person will say is submit a question online. It then takes at least 3 days to get a "non-response", basically amounting to send another online request [to get another non-response...].
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