Customer Service Support is very bad.
I had a simple question about my purchase; however, the UFile support representative who answered the call was unable to communicate effectively in English.
I requested to speak with someone knowledgeable about the product, but instead, my call was disconnected three separate times without any explanation. This conduct is unprofessional, discourteous, and completely unacceptable.
I've raised a serious concern regarding my recent support experience, requested a follow-up, no answer from Ufile yet!
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