Order a pair of Uggs, was very impressed how quickly they arrived from Australia to the UK however they arrived defective. The metal tag was bent and when they asked for a photo, it snapped entirely. I sent the photo but they asked for further photos at multiple angles. This wasn’t needed as you could clearly see the defect in the original photo. Never less I sent one more. Despite asking for return postage label and refund, neither have materialised and I’m grateful I paid by PayPal as I’ve resorted to opening a case with them. Additionally, I didn’t realise these were fake uggs until I read the review on here. There not the original Australian Ugg (1974) but an American brand. This is illegal misrepresentation.
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