The service is extremely poor as to the level one can feel u are dealing with some scam. I am not sure how and why such company does not come under any regulation.Complaints raised and useless process. They don’t even reply.Document was promised to be deliver within 5 days and took around 30 days after 100 of follow-up to know the status and what strikes me the most they feel proud giving false assurances with confidence. While document delivery was from two big hubs from London to India- Gurgaon. Just avoid the company if u want to avoid mental harassment and eventually you will have to send via reliable services and pay again and will loose money a lot.So avoiding them is the only solution as they are free to cheat people in the name of air service. If anyone know any authority who can fix then do let me know will be happy to report so they have some accountability and will avoid such harassment to others.Ref 520915109411
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