These will take your money. Then you will get an email saying that adhar card of the receiver is required to deliver. Then on top of that, they will also demand a huge amount of money from the receiver too! Then if you decide not to go ahead with your order, they will not refund you your money. So, your parcel will not be delivered plus you will have to deal with a rude guy called V***k at their Feltham centre, who started talking with me in Hindi when he was angry! So unprofessional. Only £5 refund was given when I had paid £22 for sending it to India. Even when I received my parcel which was send back from their Feltham centre, the contents were squashed!He was claiming that it was my mistake that I didn't read their conditions! Utter rubbish, as they failed to explain it clearly and there was no mention of adhar card or this compulsory payment from the receiver. All it said was that the end receiver may have to pay, which is such a vague message, not related to any GST their other head office guy was talking about. A suggestion for you to improve your ratings:Please make it clearer to the receiver maybe with a pop up window while their purchase is in progress that an additional payment will be required, plus aadhar card etc. Please use another courier company, don't send parcels to India through these traders. You will most likely regret.
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