Worst ever service possible !!!!Tried to send an parcel using DTDC from UK to India. Initially there is problem with UPS to Pickup so it got delayed by 2 days. DTDC informed me it's a problem with UPS. Now once the parcel reached DTDC on 21st of September it was no update. Upon request via email update provided on 26th. again from 27th till date no update has been provided. I Sent an email to the customer Care Email customersupport which auto replied as invalid consignment number and direct to enquiry. Upon emailing enquiry it said the email ID does not exists. I tried every channel possible to contact them. Though there UK team is reachable via email but they are absolute clueless. Feeling really helpless with this hopeless service.
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