uk.dtdc.com

2.2
2.2 Based on 82 reviews

A Branch of the global DTDC networks...

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fraisilolo
Worst Courier Service.

Worst Courier Service.I wanted to ship my parcel from India to the UK. Earlier they said it will take one week to reach you and collected my parcel on the next day from India. But for the next 15 days, it just sits at Delhi Airport.Every time I call, they say it will be loaded on the next flight and keep repeating the same.On discussing with their manager (Anil) he yelled at me saying - let us know if you want me to send your parcel back to home or bring it to the UK. After 15 days they told me that they have received my parcel in London and will be delivered the next day with dpd and asked me to pay the charges.Once I paid, now the real game begins. Neither I got dpd tracking nor they are receiving my calls anymore.It's been 25 days and I haven't got the parcel yet.I feel more than cheated. Worst service, Worst customer care, Un-professional behaviour.

1
Date of experience: Oct 18, 2021

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