uk.elis.com

3.5
3.5 Based on 81 reviews

Supporting you everyday. Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers. Our rental maintenance model supports our customers to focus on their core business while red...

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Jimmy Brown
Steer clear, terrible communication, high turnover of staff, missing garments and inadequate system

We have tried to sort out lots of issues we have had over the past 3 years and spent so much time trying to resolve with this company I wouldn't recommend them to anybody, I've never known anything like it. The only time they replied to an email quickly was when we terminated our contract.We had multiple account managers after one after the other left (5 in total) Numerous employees in the Fakenham office customer facing roles left and new people started, only to leave again very quickly. This just shows the complete shambles of a company this is.Problems we experienced was missing garments, slow repairs and relabels, no communication when trying to resolve these issues. Tried to escalate the complaint and kept getting passed back to an inadequate customer service manager who himself agreed the service we received was shocking and he wouldn't be surprised if we left.Our invoices more than doubled in price over the fixed contract period and no one willing to advise why.

1
Date of experience: Nov 07, 2022

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Business Details

  • Supporting you everyday.

    Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers.
    Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
    Our circular service emulate our commitment to a more sustainable future.
    Our services include
    -Workwear
    -Linen
    -Washroom
    -Mats
    -Wipers
    -Cleanroom
    -Carehomes See more

  • email https://uk.elis.com/en
  • call 01256339200
  • language https://uk.elis.com

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