uk.elis.com

3.5
3.5 Based on 81 reviews

Supporting you everyday. Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers. Our rental maintenance model supports our customers to focus on their core business while red...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Martyn
Ongoing issues!

Signing a contract with Elis is quick but. Once the paperwork was done with their rep, Stephen, he disappeared – never to be seen again (only every emails never calls). When issues arise, Elis don’t try to resolve them fairly. Instead, they act as judge, jury, and executioner, slapping you with surcharges rather than working with you.The contradiction is staggering: they say it’s impossible to check everything they send out, yet claim they can 100% identify every single item you return and insist that every piece is checked. If that were true, why did they try to charge us last month for another hotel’s laundry misusage? Clearly their system isn’t as flawless as they claim.Overall, the service is poor, the support is non-existent, and the customer is always the one who pays.Oh well, not much a little hotel can do.

2
Date of experience: Aug 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Supporting you everyday.

    Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers.
    Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
    Our circular service emulate our commitment to a more sustainable future.
    Our services include
    -Workwear
    -Linen
    -Washroom
    -Mats
    -Wipers
    -Cleanroom
    -Carehomes See more

  • email https://uk.elis.com/en
  • call 01256339200
  • language https://uk.elis.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More