I would never recommend Elis Laundry Services in Wakefield.Signed a contract 4 years ago, and for the first year I never received invoices, despite contacting my account manager numerous times, however nobody ever got back to me. By the end of the year they issued me a full year’s bill, expecting immediate payment. As a small business this was far from ideal but I paid large amount in, instead of the monthly invoices I should have paid.The year after this appeared to be happening again, and after several months it was discovered that my invoices were being issued to a completely different resturant. To which I only found this out after the other restaurant got in touch with me to inform me they had been getting my invoices for the last 18 months. Extremely frustrated I called my account manager, who was very apologetic, so I decided to stay with Elis. Big mistake!A year later they were missing both deliveries and pick ups, yet charging me full price for services. After 100s of phone calls and emails, my account manager provided me with up to date invoices for a year, which I paid in full, and advised them I wanted to terminate all services with immediate effect and have the keys to my premises returned. I still don’t have confirmation of contract termination or my keys returned, and this has been the case since the beginning of the year. Elis don’t appear to be able to figure out who is doing what to terminate services/contract in order to return my keys.I have never seen such an incompetent company and I don’t understand how they can run a business this way. I would not recommend getting involved with Elis, Wakefield in any way
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Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers.
Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
Our circular service emulate our commitment to a more sustainable future.
Our services include
-Workwear
-Linen
-Washroom
-Mats
-Wipers
-Cleanroom
-Carehomes See more
