UPDATE ON THE BELOWJackery went above and beyond to help me with my problem below. Was upset with the inconvenience, but the way they sorted it out. Was 5 star I’m a first-time Jackery buyer and the Explorer 300 Plus experience has been a disaster. Nothing is clearly explained about what’s in the box or which adapters you actually need.The 300 Plus comes with a DC7909 adapter that doesn’t even work with it (that’s for older models only) — so it’s completely useless. What I actually needed was the DC8020 to USB-C adapter, which isn’t included. By the time I realised, it was too late to order before my holiday, leaving me with a power station and solar panel I can’t even connect.On top of that: • The solar panel no longer comes with a bag (so I had to buy one separately). • The car charger also isn’t included.So you end up spending even more money just to get the basics working. And every 300 Plus owner is left with a plastic adapter that goes straight in the bin — totally wasteful and against the whole “eco-friendly” image.Bottom line: misleading, money-grabbing, and very disappointing.
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Founded in 2012 in California, USA, Jackery was born with a vision to offer green energy to everyone, everywhere. In 2016, Jackery launched the world's first outdoor portable power stations and, two years later, developed the world's first portable solar panels. Having introduced solar generators to the great outdoors, Jackery fulfills the power needs of every nature-lover, inspiring them to explore further and seek more extraordinary experiences than before. We encourage global adventurers to enjoy the outdoors sustainably, working together to protect our planet and build a better future.See more
