Awful customer service! If I could of gave them 0 stars I would!My daughter ordered 3 evening dresses, she wanted 3 different styles as she had a few functions to go to.They emailed to ask why we had ordered 3 so we told them. They then emailed back saying the dresses were non returnable UNLESS they were too small/big or faulty.The dresses came and 2 out of the 3 were too small so I started the return process! The customer service is received was shocking to say the least!They said it was impossible for the dresses to be small as thet were hand made and asked me to send photos.I send the photos in as the dresses were measuring 2 inches smaller than stated! They emailed back and said they do not accept returns so we haven't been able to send the unwearable dresses back, leaving us £209 out of pocket!AVOID AVOUD AVOIDThet will tell you anything until they get your money and tgen are unwilling to help you when there garments are not wearable.I'm currently in the process of taking this further and contacting trading standards and BBC Watchdog as their online shop needs to be closed down.There dresses are beautiful BUT their customer service and unwillingness to help or come to an arrangement means I will not be buying from there EVER again and will make sure I spread tge word so that no one else gets robbed like I did!
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Uk.millybridal.org offers a range of beautiful wedding dresses, elegant bridesmaid dresses, matching shoes and exquisite accessories for brides. All the dresses are fine-designed and made from high quality fabric. With unbeatable low prices, you will not go bank-broke if shopping here.
