Orderd a dehumidifier. Ordering and receiving were ok. Set it up, swiched it on, it worked. when turned on again, it didn't. Only info regarding returning was a return address on the packaging, which I duly sent it to by Roayal Mail, signed for to make sure. It got there, a depot in the Wesy Midlands. Subsequent replies from China?? asked for videos, photos, but they don't seem to grasp the fact I no longer have the item. They now say this was a disrtibution centre I sent it to, as they only issue returns info??They have responded to emails, but are totally against sending a refund. So like many I now read I am also out of pocket.Lesson learned the hard way. Online ordering is great, but as they say, if it looks too good....
Claim your business profile now and gain access to all features and respond to customer reviews.
