Oh, where do I even start with this masterpiece of customer service? Honestly, if there were an award for “Most Useless Company of the Year,” they would be the undisputed champion. Standing ovation. Not only did they set a new record for ignoring every single attempt I made to contact them about the defective products they so graciously sent, but they also somehow managed to make the entire process of seeking help feel like a never-ending obstacle course. Impressive!But the real gem? After forcing me through an Olympic-level marathon of complaints, stalling, and hoops (all for their mistake, mind you), they finally “resolved” the issue by, drumroll please, doing absolutely nothing! And then they just closed the case, like a magic trick, except the only thing that vanished was any shred of faith I had in their company. Slow. Hand. Clap. A round of applause for this stellar display of professionalism. Bravo!
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