The service is extremely poor. My card was blocked without any explanation, and there was no one available to assist with unblocking it since they were not operational. It would be better if they didn’t block it at all. I've faced failed payments due to this issue, and I don't have the time to waste contacting them because my account has been frozen for no reason.
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Virgin Money is the UK’s 6th largest bank and a proud member of the Virgin Group. By making banking better, we aim to deliver on our purpose of ‘Making you happier about money’, offering award-winning products and services to meet the full range of our 6.6m customers' retail and business banking needs. Our strategic ambition is to be the UK’s best digital bank.
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