uk.virginmoney.com

3.6
3.6 Based on 1.1K reviews

Virgin Money is the UK’s 6th largest bank and a proud member of the Virgin Group. By making banking better, we aim to deliver on our purpose of ‘Making you happier about money’, offering award-winning products and services to meet the full range of our 6....

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Long wait for account application response

I submitted my account application nearly 3 weeks ago and provided all the requested information. However, it has been 10 days since I last heard from them. Despite my repeated follow-ups, I feel like I'm getting nowhere. It seems my application is with the sales team, who appear to be moving very slowly.

2
Date of experience: Jan 18, 2026

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Business Details

  • Virgin Money is the UK’s 6th largest bank and a proud member of the Virgin Group. By making banking better, we aim to deliver on our purpose of ‘Making you happier about money’, offering award-winning products and services to meet the full range of our 6.6m customers' retail and business banking needs. Our strategic ambition is to be the UK’s best digital bank.

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  • language https://uk.virginmoney.com

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