I used WeChat payment to pay at Heathrow Duty Free, WeChat payment has shown successful payment, but the duty free shop network is not good, the manager refused to give me the goods for the reason of not receiving the money at the moment, and promised to give me a refund within two days, but I waited for a long time and contacted the after-sales service many times but did not receive the refund, the amount of more than one thousand pounds is relatively huge, and also brought great inconvenience and psychological pressure to my life, I I needed this money to complete the payment of my grandmother's medical bills and the lack of prompt handling by the after sales staff has caused me extreme difficulties. I am now at my wits end and my money has not been received.
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