I have used ukcaravans4hire.com many times and always been very pleased with the service. However things have clearly changed since Sykes Cottages have taken over. I have recently booked and paid in full and although I've had emails and texts saying key collection details are available the details are blank. Therefore I have no means of contacting the owner to find out how to access the accommodation or make arrangements to buy play passes for the site! The biggest issue is trying to contact ukcaravans4hire.com as the WhatsApp link on the site doesn't work. I've tried Sykes Cottages live chat...no help just AI messages. I've submitted a complaint via their complaint page but have been told to expect a response within 30 days....my holiday is in less than 30 days. I can see they have responded to some reviews here recently so I hope they see this and get in touch with details of how I can get help with my booking. Shocking level of customer service.
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UKcaravans4hire.com is the UK’s leading static caravan and holiday homes booking platform. Established over 15 years ago, we’ve helped hundreds of thousands of families, couples and friends enjoy everything the Great British Staycation has to offer. With thousands of static caravans to choose from, you won’t find more choice anywhere else online!
All the caravans and lodges offered on UKcaravans4hire.com are privately owned and loved by their community of owners.See more
