AVOID AT ALL COSTS!!Wouldnt even give 1 star if didn't have to! Made a booking at the weekend for today (24th Oct) paid in full received the confirmation which stated to contact the owner for key. This is when we realised there was no info on the owner. After a rigmarole I eventually got through to Uk Caravans and explained, they said they would email owner, after still no contact from owner rang again Tuesday, lady left vmail an re emailed, still nothing, rang Wed, put through to Sykes was told the Owners were Verified, been with UKCaravans for a few years and do not have to give any info until an 1hr before check in. Explained I understand that but would be common courtesy to at least drop us an email to reassure us it wasn't a scam, said we would wait but if any problems come today then I would take things further as I have been ringing for days with my concerns. Yesterday at 15.53 we receive an email from UKCaravans to inform us that our holiday has been cancelled due to the dates now being unavailable! Sent my husband alternative accommodation links (as if we would even book through them again!) Yet when rang for refund this morning the refund had already been processed. When you ring your on hold trying to get through for at least 20mins at a time, Whatsapp that they advertise on their site is non exsistant I had to google one for Sykes and they dont even open them let alone reply absolute sham of a company and will never use again.
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UKcaravans4hire.com is the UK’s leading static caravan and holiday homes booking platform. Established over 15 years ago, we’ve helped hundreds of thousands of families, couples and friends enjoy everything the Great British Staycation has to offer. With thousands of static caravans to choose from, you won’t find more choice anywhere else online!
All the caravans and lodges offered on UKcaravans4hire.com are privately owned and loved by their community of owners.See more
