We contacted UKDP and they seemed very helpful and knowledgeable on the phone, suggesting they send someone over to inspect 'at no charge to yourselves', and 'we can talk about how you wish to proceed from there'. They suggested we fill in the forms to allow them to look into a possible insurance claim on our behalf. These forms arrived and I was surprised to see that I must declare that we had already had the inspection, they had full authority to claim on our insurance and that we insist they do all the work. Worryingly they wanted names and date of birth of my entire family. This is just so that someone can come and look at a problem with my septic tank. They would not tell me why they needed this information, or point me in the direction of the terms and conditions I had to sign that I accepted. Then after a very email queries told me that having a survey was a binding contract if they chose they wanted the job. It is fairly obvious they are a scam company, and the possibility of identity theft is worrying. Anyone honest would be upfront about how they operated, and willing to gain the job on merit rather than deception.My advice is to avoid and speak to someone more transparent about their methods - a waste of my time but could have been worse if I had just signed the paperwork
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UKDP Solutions – The UK’s Septic Tank Experts
UKDP Solutions specialises in off-mains drainage systems, including septic tanks, sewage treatment plants, soakaways, and cesspits. With over decades of combined of experience, UKDP offers comprehensive services across the UK, ensuring compliance with regulations and providing expert solutions tailored to individual needs.
For private and commercial customers :
Home Buyer Compliance Survey
Home Seller Compliance Survey
Compliance Survey
CCTV Survey
Septic Tank Installation
Sewage Treatment Plant Installation
Cesspit Installation
Drainage fields
Boreholes
Percolation Testing
Septic Tank Emptying
For Insurers / Loss Adjusters
Claims management for underground services:
Mains Drainage
Water Supply Pipes
Off Mains Drainage
Site Validation
Desktop Validation
For more information or to schedule a consultation, visit www.ukdpsolutions.co.uk or call 0800 028 9903.See more
