We filed an official complaint regarding a leaking roof caused by incorrectly installed solar panels under a government scheme. Despite our request for assistance, it has been over a month with no site visit. We incurred costs for emergency repairs and had to hire a specialist for a report, as the subcontractor has not taken responsibility beyond a minimal compensation offer. We hope to change our rating to five stars and confirm that the issue has been resolved. We will reach out again tomorrow for an update.
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