Contacted this company for a consultation regarding my hair transplant. Was given minimal details about anything an told a consultation has been booked. On the day I receive a message saying consultant is off sick and appointment needs to be rescheduled which i did. On first occasion i had cancelled plans to make time for the session. Same for second appointment. Again on day of second appointment i receive a call this time when i answer i can here the agent having a good chat in the background, the phone call is then cut off with no response from the caller. I then get a message to say appointment needs to be rescheduled due to consultant being off sick. I understand this company has some good reviews but first impressions go a long way, an to be honest i think their initial contact with potential customers is shocking an outright unprofessional. Hence why I informed them i will not be proceeding an then you guessed it no response from them at all. Not even an apology for wasting two weeks of my life. Shambles. Go elsewhere. Also what is ironic is that the person to who i dealt with was lindsay. In every message she sent me her name was spelled differently. Either Lindsay / Lindsey. If they can’t even spell their name properly how they going to provide a good service.
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We are NOT UK Hair Transplants based out of Walsall / Birmingham - Please check before reviewing!
UK Hair Transplant Clinics is registered and regulated with the Government’s “Care Quality Commission” (CQC). The CQC’s role is to ensure that the hair transplant clinic providing the treatment meets the required standards and is performed in a safe environment.
Not only are you protected by the fact that we are clinically governed but also because we offer a unique treatment guarantee. We are one of the only clinics in the UK that offers and upholds a guarantee on every hair transplant. We are able to do this as we are selective on those we think are suitable candidates for surgery. From the thousands of consultations we have done over the years only 40% of them are suitable for surgery as in our opinion suitable means being able to achieve a great result.
If we deem you are unsuitable for hair transplant, this doesn’t mean there is nothing we can do for you, we have a wide range of non-surgical solutions we can offer. If you are just starting to thin we can offer products to lower the chance of you losing anymore or if you have receded to a Norwood 7 there’s alternative ways to create coverage. Just come and see us at your local clinic to get professional, honest and free advice.See more
