Travelled from Dery to Belfast (5+ hours round trip) for a hair transplant eligibility consultation, a journey that required booking a day off work, paying for return train tickets, and having my hair system professionally removed and cleaned in preparation for the appointment.
I received multiple text messages in the days prior asking me to confirm my attendance, which I did. I arrived in Belfast 40 minutes before my scheduled appointment time, only to receive a phone call cancelling it on the spot.
No prior warning. No attempt to contact me before I had already made the journey. Just a call when I was already there.
The time, cost, and inconvenience involved in this trip was significant, and the complete lack of consideration shown, particularly after actively seeking confirmation of my attendance, is unacceptable. I would strongly urge anyone considering booking with this clinic to think carefully, especially if travelling any distance to do so.
They have offered to expense my train ticket, but the wasting of my time and day off work is much more important to me.
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We are NOT UK Hair Transplants based out of Walsall / Birmingham - Please check before reviewing!
UK Hair Transplant Clinics is registered and regulated with the Government’s “Care Quality Commission” (CQC). The CQC’s role is to ensure that the hair transplant clinic providing the treatment meets the required standards and is performed in a safe environment.
Not only are you protected by the fact that we are clinically governed but also because we offer a unique treatment guarantee. We are one of the only clinics in the UK that offers and upholds a guarantee on every hair transplant. We are able to do this as we are selective on those we think are suitable candidates for surgery. From the thousands of consultations we have done over the years only 40% of them are suitable for surgery as in our opinion suitable means being able to achieve a great result.
If we deem you are unsuitable for hair transplant, this doesn’t mean there is nothing we can do for you, we have a wide range of non-surgical solutions we can offer. If you are just starting to thin we can offer products to lower the chance of you losing anymore or if you have receded to a Norwood 7 there’s alternative ways to create coverage. Just come and see us at your local clinic to get professional, honest and free advice.See more