Review Time
8 days late on an overnight delivery. Laptop lost for days. Loss of earnings due to negligence on information provided.
Customer service gave a 30% refund and offered an insulting £5 credit. I have screenshots of the negligence and am waiting for a response from the Executive Desk.
DO NOT USE!
8 days late on an overnight delivery. Laptop lost for days. Loss of earnings due to negligence on information provided. Customer service gave a 30% refund and offered an insulting £5 credit. I have screenshots of the negligence and am waiting for a response from the Executive Desk.DO NOT USE!
In the space of 4 weeks, UK Mail have 1/ lied about making deliveries which never happened 2/ lied about customers not being at home 3/ lost parcels 4/ damaged parcels 5/ destroyed parcels during the delivery in front of the customer by drop them on the floor from their van 6/ provide totally inaccurate information about the deliveries 7/ do not answer to emails or calls in a timely manner 8/ refuse to pay compensation for their repeated mistakes, I will let you to choose the appropriate qualification for this sort of business behaviour. Please avoid them like the plague
Made a purchase through Amazon who on this occasion instructed UK Mail to deliver my orderDespite a message from them stating they were running late but it would be delivered, three days later no show To my knowledge this is the first time any company I have used sent goods via UK Mail , I have never heard of them.Reading numerous negative feedback I can only assume my order has gone astray with no hope of a delivery
I use DHL / UK Mail for business, for the past month their service has gone down the drain, totally useless, I am sending parcels on a 24 hour service, 4 working days passed since the parcel shipped out and still showing delayed, and on the other side they are keep loosing parcels.Since UK Mail and DHL joined together you can't trust their service, to start they were very good, but after a while they have the worse service ever.
Received a text to tell me my Argos item was on it's way via UKMail, yet I had been told "no delivery before 21 May"Instructed to track the order on UKMail website. A nightmare - 17 separate actions to get anywhere. I got 2 messages: one to say my order had been collected and the second to say my order could not be found.If UKMail delivery service is as hopeless as their website......I fully expect never to see my order.
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We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world.
With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers. Fully tracked from door-to-door, our Next Day service is available six days a week. For extra flexibility, we have over 3,500 DHL ServicePoints across the UK, open from 7am until late, so customers can pick up their parcel at a time suited to them.
We bring the world within easy reach, joining retailers with customers in more than 200 countries and territories. Together with DHL Parcel Europe, we provide a range of seamless international shipping services with market-leading tracking and notifications.
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