Review Time
Within an hour I asked to cancel my order of a duplicate certificate as I had received no email confirmation that the order had been received. I was fobbed off with the excuse that they have a problem with hotmail accounts and they would not cancel the order. Considering they say it takes 10 days to process and deliver they had ample notice that I wished to cancel. Awful, money- grabbing company. Avoid
Within an hour I asked to cancel my order of a duplicate certificate as I had received no email confirmation that the order had been received. I was fobbed off with the excuse that they have a problem with hotmail accounts and they would not cancel the order. Considering they say it takes 10 days to process and deliver they had ample notice that I wished to cancel. Awful, money- grabbing company. Avoid
The professional and prompt response from the team was fantastic!Paid the money and received an Apostille copy of our marriage certificate in 5 days!!Their commitment to try and get it done was amazing! Should have been 6 business days to receive and they did it in 5 with a delivery on a Saturday via Royal Mail!Thank you all!
I needed a new birth certificate Apostilled and sent to me abroad where I live, so I can apply for a foreign citizenship. I spoke to Simon on the phone before applying online just to sense check my order before I placed it and he was incredibly helpful. The form took a few minutes to complete, and my Apostilled, ink-signed certificate arrived in just under 20 business days as promised. Thank you for a seamless and stress-free experience, I can't recommend UK Official Records enough!
Puzzled at the reviews on here as I recently applied for a replacement birth certificate,not only did the new one arrive even before the 10 day time quoted but it arrived in a sturdy envelope and not a cheap tatty photocopy but looks like an identical red colour birth certificate same as my lost 1960 one ,the companies service has been prompt and polite and I would recommend them to colleagues at my work place .
We decided that we would like to marry in Cyprus, after looking up the official requirements, panic set in as my certificates had been either destroyed or were photocopies which weren't acceptable. So the frankly scary process of obtaining copies started. Thankfully, Simon and Mark have been amazing. Today 29th November 2025 I received the last certificate. Yes, searches for some certificates and apostilling did take what seemed forever and I sent quite a few panic emails to Simon and Mark.to which they swiftly replied and reassured me. So thank you again.
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Certificate Ordering Service - UK OFFICIAL RECORDS - Order a copy birth, marriage and death certificate replacement online now. Whether acquiring a Legalisation of a new or replacement apostille British Birth Certificates, Copy Marriage Certificates ap...
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