I have just renewed my passport online and found the service exemplary. The application was made online on Nov 20th and my new passport received on Nov 27th!! In the intervening period, I was kept fully up to date by HM Passport Office on the progress of my application - viz.,application received, old passport received, application approved, new passport printed, delivery of new passport actioned etc etc.I was absolutely amazed by the speed in which my application was processed and the level of communication throughout the whole process.
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British Passport Office offers online passport renewal services that make it simple and convenient for you to renew your passport.