The two men working on the at the front door, scanner conveyor were rude and abrasive to everyone. I had one of the first appointments at 8 am. All of the staff past those two were polite and professional.The only reason I didn't complain in person to them is that I was on a one day emergency passport renewal and didn't want to jeopardise it in any way.Even after overhearing what they were asking of the people in front of me and fully complying they were petty and rude.
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British Passport Office offers online passport renewal services that make it simple and convenient for you to renew your passport.
