I paid an extra £5 to get my new passport delivered and tracked. Received 4 texts and one email for the 4 hour delivery slot.
This DIDNT happen and I rang the Royal Mail tel no that deals with passports etc and given an abrupt response by Debbie and she told me that paying extra to the passport office doesn’t qualify for anything extra with the mail service. So it finally arrived at 18.20pm soaking wet and have the photos to prove this appalling service that is not fit for purpose.
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British Passport Office offers online passport renewal services that make it simple and convenient for you to renew your passport.
