So I am one of those people who have never travelled, like the furthest I've ever been from the UK is Belgium and I've only ever been on 4 flights in my life. To and from Eire and to and from Belfast.
I had a bit of an issue with my passport as my online login decided to go splat and not work, so I called them. The woman couldn't have been sweeter. I explained that I needed a passport renewal for November and what had happened and the woman said "Ok, stop right there. Stop panicking. The longest this is gonna take is 6 week, you have nine months. It's gonna be ok. Let me look and see what's gone wrong."
While she checked she asked me where I was going and I said Portugal, she told me everything I'd need ("a passport, travel insurance and a plane incase your arms get tired") that I didn't need a visa and gave me ideas where to go in Lisbon. She was so kind to me, cos I was a complete idiot with no idea what I was doing.
The issue was I had accidently registered two emails addresses, nope we have no idea how, and she sorted it. I promised to send her a postcard and now have my nice new passport ready to go and spend my birthday in Lisbon!
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British Passport Office offers online passport renewal services that make it simple and convenient for you to renew your passport.
