I've had 2 Ulefones. The fingerprint sensor failed on my current Armor 17 Pro.I emailed Ulefone to ask whether I could buy a replacement FP sensor, because my phone was nearly a year out of warranty.After a couple of helpful messages, I confirmed that I was prepared to try the repair myself, at my own risk, and they have just sent me a new screen(includes the FP sensor) as well as all the seals necessary, clearly identified, and a complete waterproofing membrane.All free of charge, without fuss.I am so impressed. Whether this solves my problem or not, my next phone will also be a Ulefone.What a brilliant service.
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