I bought a phone, it was defective, I wrote to all support services at once, I waited for a response for 6 months, the response killed me: completely irrelevant, I wrote again, they answered immediately, asked for information and details about the purchase, they said yes, we agree that the phone is defective and that it needs to be replaced and that's all the conversations ended, if you bought a device from them and it is defective, you will never return either the money or another phone.
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