I am writing this to warn other independent creators about Unchained Music’s deceptive business practices. They are currently utilizing a "Bait and Switch" tactic that targets the AI-music community.1. The Bait: Misleading "AI-Friendly" MarketingUnchained Music actively markets itself in creator communities (like Reddit and Discord) as an "AI-friendly" alternative to traditional distributors. Based on this professional image and their outreach to AI artists, I purchased a yearly subscription on February 17th.2. The Trap: Impossible RequirementsImmediately after paying, my release was rejected twice. Their support informed me that they only accept AI content if the AI model is "Fairly Trained" certified or has disclosed all its training data. Since major platforms like Suno and Udio (which 95% of AI creators use) are not currently on this specific list, Unchained effectively blocks almost all AI creators AFTER they have already paid their non-refundable subscription fee.3. Human InvolvementDespite my music showing clear human creative involvement (stem separation, re-arranging, studio editing, and mastering) and me providing full proof of my Suno Premier commercial license, Unchained Music still rejected my content. They move the goalposts by demanding a 'Fairly Trained' certification that they know 99% of AI creators cannot provide. I followed every single one of their 'human input' rules, yet they still took my money and blocked the service.4. Categorical Rejection Despite Legal LicenseDespite providing official PDF documentation of my Suno Premier License (proving I hold 100% commercial ownership), they refused to distribute my music. They lure AI creators in with "AI-friendly" slogans, knowing full well that the tools these creators use do not meet their hidden, impossible standards.5. Violation of EU Consumer RightsI requested a refund on February 20th, well within the legal 14-day withdrawal period for digital services in the EU. They refused, claiming the "service was utilized" simply because I logged in and uploaded a file. However, the core service—distribution to global platforms—was 0% delivered.Conclusion:Unchained Music collects fees from AI creators while knowingly providing an unusable service to that same group.Creators: Do not waste your money here. They will take your fee and then hide behind their "Fairly Trained" policy to block your music and keep your money.Unchained Music appears to be attempting to evade responsibility. The volume of negative reviews is indicative of a broader pattern. I ultimately secured a refund through my credit card provider.
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Unchained Music offers music distribution for independent artists and labels.
