Another Platform who doesn't know how to deal with fake copyright infringement. Takes ages for them to upload content. Receives a false claim from a DSP and closes the account. Well your reply isn't true. We did replied within 48hrs including the proper documents. Your email was send on: On 27 November 2025 at 12:13 Central European Standard Time, Unchained Support wrote:We replied back on: On 29 November 11/29/2025 3:12 AM This falls within 48hrs. Despite that we even shared the documentation in that email. On Monday you decided to sent another email and terminate the agreement without even taking the time to look at our reply which was in 48hrs. Beside that the Previous copyright owner replied as well to your support team and copied you in a email thread with the DSP where they took down the content from that company who claims they are the right holders. Upside down world, that a right holder gets a claim for his own content and this is the problem with the mainstream DSP, you all dont investigate anything, Just throw it back to the Distributor and when it gets complicated you shut down the door by closing the account. For your next clients who will face such things make sure you follow up and reply on time before closing accounts.
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Unchained Music offers music distribution for independent artists and labels.
