They really need to improve their website or they might end up in legal trouble. Initially, they provided outdated shipping information, as the manager admitted. The young representative I spoke with was incredibly rude and unhelpful. I used to appreciate their service, but now I feel frustrated. Even when I dealt with sick animals in the past, I can't handle their issues anymore. It's the worst place to order from unless you're knowledgeable about dealing with parasites or have funds for veterinary care. The shipment information was completely incorrect.
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