The journalism is for the most part outstanding. Their access to their content is wonky & unreliable.It’s VERY apparent they want you to subscribe & auto-renew. Before signing up, this is accepting cookies, multiple email sign-up opportunities and repeated trial subscription offers.The minute you turn off the auto-renewal function on your subscription (not easy & can’t be done thru account settings), the relationship decidedly shifts to the negative.There is no password reset option. Requests go nowhere. Then, you use a Google or FB login to access their articles. They were sending daily emails with featured articles but those stopped coming with ~ 3 months left to the subscription. The communication I received frequently were ‘unbelievable’, low 3 month trial offers, inducing me to subscribe (& sign up for auto-renew, which is hard to cancel).I wrote the company as the subscription was coming to an end, telling them it was hard to threaten to deny a benefit I hadn’t been receiving. I never heard back and the last email came a couple of weeks later, saying the subscription had ended. Good writing with exceptional long-form, opinion analysis but the operational part of the business SUCKS!
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