My advice... just dont.I just got back from their trip to coo,milan,florence and venice trip. I have read terrible reviews on reddit but i was likeit cant be that bad because yes its a cheap trip i am not expecting luxury but oh boyyy. I knew this was about to be terrible when they didnt give us an itenerary or any information , i emailed tem but was ghosted. aight cool . First we were supposed to be picked up at munich but a day before they sent us flix bus tickets to come to stuggart. we get there and they come after two hours mind you it was midnight an dit was cooold. We traveled to lake como which was our first destination they gave us an itenerary lol at 3 am saying we will get there by 9 am - we didnt we got there at 1:40pm half the day was wasted and we still had to go to milan. We had a bathroom break where everyone was and i got into an argument with the lady because she was about to leave my friend like you completely wasted our time , did not apologize or give us any explanation but you want to keep time due to your poor planning. GTFOH! anyway we get to com spend like thirty minutes there lol then head to milan we get to milan at 3:30pm ..rushing to eat , see things it was just so stressful. I dont want to go to places to say i went to places i want to be able to enjoy and actually explore . They gave us three hours and we were rushing to make the bus back to our hotel and we get there like ten minutes early and they send a text that they changed the pick up location likeeeeee??? Mannnn! We head to our hotel which is THREEEEE HOURS AWAY my god and on our way they start talking about do you want to share a with your friend are you flipping serious right now???? NO! Apparently they underbooked which meant their staff including the driver was sent to sleep in another hotel which made us late on the next morning because ofcourse!!! So the next day they said we will start our trip at 9 am but the driver was nowhere to be found and they didnt say anything , didnt apologize NOTHING . We waited and we started our trip to PISA got tehre late ofcourse was give like an hour then back to the Bus, Brother this whole trip was a bus ride not a trip anyway i digress. Next was florence got there late im sure you are seeing a trend here...did not have time to walk and see this beautiful city ohh i forgot about the half ass tour my lord.. they booked a tour which we were two hours late for so the tour guide came started giving the tour an dleft LMAO honestly real . They played in your face. Anywho rusheddd as was the theme to the bus anaother amazing three hour bus ride back to the hotel. Sigh. Final day they said check out was at 8:45am mind you they sent this text at 1am like whaaatt?? I was so irritated by this point and ive never heard of such an early checkout the earliest is 10 so i went down and checked the checkout was at 12pm. The lies were so unnecessary they can just say we need to leave by 9 not according to the hotel its 8:45 ughhh so i took my time eating and relaxing and they also dont allow you to eat on the bus so eat before and after ...it was 9:15 and were coming down mind you i was seeing the organizer at the buffet at 8:55 lolll so i was chilling tell me why this weird woman is screaming at me saying im late and to run?? run to what and why would i do that? we got another argument like lady you have noooo right to scream at me lower your goddamn tone. Head to venice which was the last stop oh during the tri they trip. They startedor money to go into bthe island like it was included but u up and changed your mind cool also am i stupid why wpuld i give you more money to rush me and not experice anything anyway. we get there and lo and behold ntn is prepared againnnnn man this people tell me why we spent two and a half hours waiting for the other group to come so we can go together . The incompetence was beyoooond what i have ever seen man. I was sooo mad i asked for a ticket so we can go and explore by ourselvesor i will pay and they will reefund me for my ticket the weird shrill voice lady kept saying she cant do anything sighh we finally start going and spend a good chunk of time in venice finally they pushed the pickup to 10;00pm because everyone was screaming at them they were much nicer and started apologizing and updating us after but too little too flipping late . Anyway man dont book this company. It IS BEYOND TERRIBLE.
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