Our Northern Lights trip was cancelled just one day before departure, completely destroying our plans.The reasons provided for the cancellation were confusing, inconsistent, and unconvincing.After months of planning, we were left with no realistic alternative at the last moment.The situation was handled with a serious lack of professionalism and accountability.This experience caused major stress and disappointment instead of a celebration.I strongly advise not to travel with this agency — not even if the trip is offered for free.
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