It was a nightmare, anyone who wants to live should not travel with Uniflucht,below are the issues listed in short. Few issues i have skippedTo start, the trip got off to a rough beginning when the pick-up was delayed by a staggering six hours. This delay caused me to stay awake the entire night, anxiously waiting for the transportation to arrive. Consequently, I was deprived of sleep and energy during the journey. The Bus when arrived was uncleaned and during the entire journey we were not able to use the toilet in the Bus as it was dirty due to which we had to pay everywhere outside and go for the toilet.Moreover, I was truly disheartened when the planned stop at Bruges, a location I was looking forward to visiting, had to be skipped because of mismanagement of time. Instead, we were taken directly to Brussels, leaving us exhausted and unable to fully enjoy the sights due to our sleep deprivation. So surely we were not able to do sightseeing and were just sitting.The situation took an even more alarming turn when there was an accident involving the bus during the return journey. This incident not only posed a serious safety risk but also left me feeling frightened and anxious throughout the rest of the trip. I was sitting in the first seat and saw the accident. The side of the bus had fallen out and the driver was scared and shivering ,we handled him , we then stopped at a location and we passengers helped to stick the part to the bus with sellotape and then made the driver sleep for sometime so that we dont die. It was a nightmare experience, and I couldn't help but worry for my safety and that of my fellow passengers.Furthermore, the bus drop-off was significantly delayed as well due to the accident, further adding to the overall frustration and dissatisfaction with the trip. I really told my husband after coming home that I came home alive today and that was enough.When we asked for refund , they are offering discount on another trip and never refunded the amount
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