I made a deal with this agency for a one day trip and then due to Corona pandemic it was canceled. I suppose that a canceled trip must automatically result in a full refund. even if that is not enough I sent a message before 35 days and asked for a cancelation and according to their rules they should have give me a full refund. but they have decided and despite my dissatisfaction to give a coupon which I do not want. I suggest you take your trip another way. It is being a long one and half year emailing and calling and sending message on whatsapp and I am not in anyway convinced. I earn this money the hard way. after I kept communicating with them and they were trying to get my review deleted on google, they blocked me on whatsapp and their other social media
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