uniflucht.com

1.7
1.7 Based on 51 reviews

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Disappointing Experience with Uniflucht Travel Agency - Not Recommended

My partner and I embarked on a Northern Lights trip to Finland, specifically Rovaniemi and Kemi, with Uniflucht Travel Agency from December 20th to December 28th. Unfortunately, this turned out to be the worst trip of my life, and it will certainly be my first and last experience with this company.To begin with, the trip got off to a rough start as the bus arrived almost two hours late. Despite receiving written reminders from Uniflucht stating that they wouldn't wait for latecomers, we arrived well in advance, only for our efforts to go in vain. The journey commenced, but disappointingly, scheduled dinner stops were never made. Despite the group waiting at the harbor for an additional 1.5 hours for another bus to join, our hunger seemed inconsequential to the company.The accommodation inside the cruise, which was touted as excellent, turned out to be average at best. Standing room was the only option once beds were occupied. The stay in Kemi was the only redeeming aspect of the trip.The safari activities organized by the company turned out to be a disappointment as well. The advertised husky or reindeer rides lasted a mere 2-3 minutes, charging a steep 45 euros per person. Opting for a better experience by booking independently seems more worthwhile.False advertising continued with the promise of Northern Lights chasing. Despite the cloudy and snowy evenings from December 23rd to 25th, the company failed to make any genuine attempts at chasing the lights. The appointed tour guide consistently led us to frozen lakes at 8 PM, with a return by 11 PM, completely missing the ideal timing from 10 PM to 2 AM. The lack of effort and the absence of actual chasing left us stranded in one location, hoping for a miracle.Toilet breaks during the journey were poorly managed, with two buses converging at the same locations, leading to crowded waiting lines. A more thoughtful approach, with buses stopping at different places, could have alleviated this issue.Overall, the trip's management was confusing, and the experience fell far short of expectations. I cannot recommend Uniflucht for Northern Lights travel based on my disappointing first and only experience with them. Proceed with caution and consider alternative options for a more enjoyable and well-organized trip.

1
Date of experience: Dec 20, 2023

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