Had terrible experience with this company. They declared untrue customs information of 500 grams with price 8$. Instead, They sent me 380 grams, tried to get 170$ more after the deal was closed and ripped me off adding surcharge for DHL express (DHL confirmed they had paid 68$, not 93$) I paid for 400 grams of raw unprocessed hair plus express shipping 68$ for total of 524$ via Pay Pal. Jade was my fist contact in Unihair. She affirmed hair was ready to be shipped. After 5 days hair was still unshipped and she said it needed to be washed. Escalated the matter to her manager Irene and asked for help Jade through IG. Irene promised that Jade will correct the invoice and that I will get the refund for the missing quantity and that I will be compensated for her fault in getting the hair measured correctly. After seeing the fraudulent behavior and false declaration, I asked for cancellation of the order. No one responded with days. Nothing of that happened. I waited for one week for someone to answer my questions. Lee acted rude when I explained the situation and asked for help. Banned me from their sales channel. DHL customs department held the hair since the weight did not correspond with the declaration, neither does the price. Never received the package.
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Best Vietnam Human Hair Extensions 100% Vietnam Remy Virgin Human Hair Extensions. Since its foundation in 2014, Unihair Vietnam has grown under its vision to “Bring the top quality made-in Vietnam and made-by Vietnam products to over around the world, and become the leading export company in Vietnam." Unihair Vietnam is now proud to be one of the leading companies in Vietnam in the hair industry with thousands of customers from all around the world. Unihair Vietnam always accompanies the beauty of women around the world. And we have continuously increased investment in research and development as well as supplied high-quality products to meet customers' expectations We, Unihair Vietnam Co., Ltd., will not just stay on the current stage and will try our best to become one of the world-class hair manufacturersSee more