I paid for a Unison membership expecting support when issues came up. Unfortunately, when I needed help, my messages were ignored and I didn’t receive any meaningful response. For a paid service, this level of customer support was disappointing. I hope Unison improves how they handle member concerns in the future
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We are the UK's biggest trade union with more than 1.3 million members. We cover private companies and public bodies. Problem at work? Call us on 0800 0857 857 or join online joinunison.org