unison.org.uk

Unison Are Not Supportive, Do Not Sign-up

I joined unison in December 2023, and first made contact with them in February - March 2024, this had to be escalated, by me contacting the main call centre, as the representative was extremely slow in responding to me.I had been signed off since Feburary 2024 and was expected to retun to work in April 2024. A back to work interview had been arranged in early April and I was expected to attend. I requested representation of my Rep, who reassured me that he would support me on the day. Weeks leading up to the scheduled day, I contacted the Rep, whom informed me that he had annual leave booked and advised me that his colleague would step in to assist.I tried to make contact with the Rep's colleague who noticed me that he would not be representing me on account of me not being with the company longer as I'd only been with them 4 weeks???I tried emailing him, but no response adhered to my emails. The day arrived, no representative contacted me, the matter was escalated due to me being anxious and feeling unsupported and I decided to cancel, due to sudden stress.A regional manager contacted me,as I requested escalation. There has been no contact from my unison rep or branch office.I have contacted main switchboard call center who has promised to email branch office. Branch office has not been in contact.There is another meeting with my employers scheduled Tuesday 6th August 2024, but unison are now stating that they will not be supporting me due to matters being ongoing as I am long term sick and this exceeding 12 months. This was relayed to me when I contacted call center on Friday 2nd August 2024, afternoon.Since December 2023 I continued to pay my membership with no support, advocation from Unison, this is a terrible situation communication is poor to say the least. The branch do not call or email back. Save your money and time, and go to Unite!

Date of experience: Feb 02, 2024